Cabot team performed a detailed comparison study of options available to implement such a feature - a range spanning from build-from-scratch to licensing a healthcare regulation-compliant, third-party tool. Given the time constraint imposed by the go-to-market plan, a suitable SDK needed to be selected considering such factors as - compliance, data security, scalability, technology/platform compatibility, workflow flexibility, and most importantly, ongoing support. Agora.io was selected as the communication partner - a comprehensive platform, rather than a siloed webcam application which, no doubt, would have been cheaper and easier at the moment, but would have entailed many complications and rework down the road. Agora provides data protection as it is a GDPR certified application. Developer-level customization and on-time technical support is also an attractive factor for selecting Agora.io.